Once you successfully submit a new case, you can save this new case submission template for future use without filling in much information for similar new case submission. This feature will save you time whenever submitting your new case through MyFirst Support. 

After successfully submitting the new case, if you wish to create a new case submission template, just name, and save it. Then, it is done.

Finally, you can use any case template which might be like your new case submission by clicking “Use” as image below: